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[Sticky] New Website - Please provide details of any issues you encounter

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eTHE2
(@ethe2)
Active Member Admin
Joined: 5 years ago
Posts: 14
Topic starter  

All,

As the website is just coming up, we've tried to insure most, if not all, features are operational. As you can imagine, there may be combinations of features that were not tested thoroughly.

As you use the site, from enrollment to forums to messaging, etc. please drop a note here if you encounter some unexpected behavior or result. We'll do our best to reproduce it and sort it out asap. 

 

Thanks!

IEM Student: CA Jupiter, Andromeda OG, Andromeda S, Andromeda Gold, Andromeda MW-10, Solaris OG, Polaris v1, Atlas, Vega, Dorado; 64A Tia Trio, U18t, Nio; EE Valkyrie, Fir M3
Headphone Newbie: DCA Aeon Open, Aeon Closed, DCA Ether C Flow 1.1; Sennhesier 6xx, 58x; Oppo PM-3, PM-2; CA Cascade
Electron Flow: CA Litz, CA SuperLitz, CA Reference 8, CA SXC-8, Effect Eros II, Effect Ares II Bespoke 8, Ares Audio Sakeishi; 64Audio Silver Premium
Source: Sony NW-300Zx, Sony NW-WM1A, Shanling M0
Power: Oppo-HA2Se, Alo RX1


   
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uthood
(@uthood)
New Member
Joined: 5 years ago
Posts: 4
 

Hey there,

New to the site, just received email confirmation of approval to join tours.  When I go to any of the active tour pages to comment and get added, I get the below response. 

Sorry, comments are closed for this item.

Any help you could provide would be much appreciated.  Thanks!

 


   
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eTHE2
(@ethe2)
Active Member Admin
Joined: 5 years ago
Posts: 14
Topic starter  

Hi,

 

Welcome!

 

I'll see if I can get this sorted out on Thursday. I appreciate your patience and bringing this to our attention

 

Thanks,

Tom

IEM Student: CA Jupiter, Andromeda OG, Andromeda S, Andromeda Gold, Andromeda MW-10, Solaris OG, Polaris v1, Atlas, Vega, Dorado; 64A Tia Trio, U18t, Nio; EE Valkyrie, Fir M3
Headphone Newbie: DCA Aeon Open, Aeon Closed, DCA Ether C Flow 1.1; Sennhesier 6xx, 58x; Oppo PM-3, PM-2; CA Cascade
Electron Flow: CA Litz, CA SuperLitz, CA Reference 8, CA SXC-8, Effect Eros II, Effect Ares II Bespoke 8, Ares Audio Sakeishi; 64Audio Silver Premium
Source: Sony NW-300Zx, Sony NW-WM1A, Shanling M0
Power: Oppo-HA2Se, Alo RX1


   
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uthood
(@uthood)
New Member
Joined: 5 years ago
Posts: 4
 

@ethe2 I played around some and figured it out. I had some add-ons running in Firefox that were the problem. Disabled them and was able to get comments going to get on several tours!

 

Thanks! 


   
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hypermuteki
(@hypermuteki)
New Member
Joined: 5 years ago
Posts: 4
 

My only complaint is that pages are slow to load. I guess thats a server or software issue. Is this site a wordpress site? I once had a sports blog page that was a wordpress page and pages were slow to load like this site. 


   
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hypermuteki
(@hypermuteki)
New Member
Joined: 5 years ago
Posts: 4
 

My only complaint is that pages are slow to load. I guess thats a server or software issue. Is this site a wordpress site? I once had a sports blog page that was a wordpress page and pages were slow to load like this site. 

 

edit: See this page was lagging so hard after I clicked the Add Reply button I thought it didn't post so I clicked the button again and after it went through there were a double post.


   
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eTHE2
(@ethe2)
Active Member Admin
Joined: 5 years ago
Posts: 14
Topic starter  

@hypermuteki

Thank you for the feedback. We are indeed aware of the slowness of the site. It is a Wordpress site and we're working through a couple of issues with the site along with the overall slowness of the site. 

 

Thanks for making us aware of the double post.

 

eTHE2

IEM Student: CA Jupiter, Andromeda OG, Andromeda S, Andromeda Gold, Andromeda MW-10, Solaris OG, Polaris v1, Atlas, Vega, Dorado; 64A Tia Trio, U18t, Nio; EE Valkyrie, Fir M3
Headphone Newbie: DCA Aeon Open, Aeon Closed, DCA Ether C Flow 1.1; Sennhesier 6xx, 58x; Oppo PM-3, PM-2; CA Cascade
Electron Flow: CA Litz, CA SuperLitz, CA Reference 8, CA SXC-8, Effect Eros II, Effect Ares II Bespoke 8, Ares Audio Sakeishi; 64Audio Silver Premium
Source: Sony NW-300Zx, Sony NW-WM1A, Shanling M0
Power: Oppo-HA2Se, Alo RX1


   
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Blueshound24
(@blueshound24)
New Member
Joined: 5 years ago
Posts: 2
 

@ethe2 

Any word about the issue here of slow to load pages? Navigating around the website is still slow.

 


   
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eTHE2
(@ethe2)
Active Member Admin
Joined: 5 years ago
Posts: 14
Topic starter  

@blueshound24 -Hi. Thank you for reminder of this issue. The team is acutely aware of it and initial steps to fix are in discussion with a plan being mapped out. The team wants to take it to a more robust platform as the current platform was really never intended to absorb the workload it’s currently servicing. 

Thank you for your patience while we work through the upgrades.

 

IEM Student: CA Jupiter, Andromeda OG, Andromeda S, Andromeda Gold, Andromeda MW-10, Solaris OG, Polaris v1, Atlas, Vega, Dorado; 64A Tia Trio, U18t, Nio; EE Valkyrie, Fir M3
Headphone Newbie: DCA Aeon Open, Aeon Closed, DCA Ether C Flow 1.1; Sennhesier 6xx, 58x; Oppo PM-3, PM-2; CA Cascade
Electron Flow: CA Litz, CA SuperLitz, CA Reference 8, CA SXC-8, Effect Eros II, Effect Ares II Bespoke 8, Ares Audio Sakeishi; 64Audio Silver Premium
Source: Sony NW-300Zx, Sony NW-WM1A, Shanling M0
Power: Oppo-HA2Se, Alo RX1


   
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Blueshound24
(@blueshound24)
New Member
Joined: 5 years ago
Posts: 2
 

@ethe2, thank you for the update!


   
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(@kadinh)
New Member
Joined: 4 years ago
Posts: 2
 

Anyone having problems getting DMs to load? I Can no longer get to that page, getting a 404 error each time. 


   
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(@masnadi13)
Member
Joined: 3 years ago
Posts: 1
 

nice update and thanks for it


   
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eTHE2
(@ethe2)
Active Member Admin
Joined: 5 years ago
Posts: 14
Topic starter  

@kadinh - thank you for the report of the DM feature not working. Can you provide more detail regarding the specific panel you are having this issue? I'd like to confirm this feature is still working but there are a couple of different access points to use the DM feature.

IEM Student: CA Jupiter, Andromeda OG, Andromeda S, Andromeda Gold, Andromeda MW-10, Solaris OG, Polaris v1, Atlas, Vega, Dorado; 64A Tia Trio, U18t, Nio; EE Valkyrie, Fir M3
Headphone Newbie: DCA Aeon Open, Aeon Closed, DCA Ether C Flow 1.1; Sennhesier 6xx, 58x; Oppo PM-3, PM-2; CA Cascade
Electron Flow: CA Litz, CA SuperLitz, CA Reference 8, CA SXC-8, Effect Eros II, Effect Ares II Bespoke 8, Ares Audio Sakeishi; 64Audio Silver Premium
Source: Sony NW-300Zx, Sony NW-WM1A, Shanling M0
Power: Oppo-HA2Se, Alo RX1


   
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(@kadinh)
New Member
Joined: 4 years ago
Posts: 2
 

@ethe2 I try to go to my messages by clicking on the email link and get a 404 error. I try to go to my profile and see messages, but that is not working either. am I needing to use a different method to view them?


   
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